Although use information technology provides a lot of benefits to the business organization, to
maintain an IT department is sometimes much more cost consuming, due to the recruitment of
IT experts and their systems to work on. The business has to choose between an in-house IT
department or outsourcing IT to an external contractor. Outsourcing is essential for the business
to work on cost-efficient method and still getting quality services
IT outsourcing refers to a contract with one or more external IT companies for providing basic or
all IT related services. The Outsourcing company is also responsible for providing management
infrastructure and daily updates of information on the cloud. Regular maintenance of computer
systems and updating the software from time to time, it sometimes also includes providing
training to employees to work on any particular software.
There are some types of IT outsourcing:
●International outsourcing- it is related to outsourcing IT-related work to countries other
than the home country of the organization in which there are political stability and cheap
labor available for providing services.
●National outsourcing- It is related to outsourcing the IT-related work to the company in
the same nation as the client company.
●Internet outsourcing- These companies usually are responsible for providing domain to
the companies or maintaining the company's intranet or cloud infrastructure.